Do More With JEA - Community

Protecting & Respecting All Our Neighbors

JEA protects and maintains the health of over 1,000 acres of forested wetlands through conservation, monitoring and enhancement programs.

Our teams have saved more than 150 gopher tortoises from harm during utility construction, relocated osprey nests from power lines and substation infrastructure, and worked with local, state and federal partners to encourage successful manatee migrations.

A Healthy River Helps Us All

Since 1997, JEA has invested $2 billion in our water systems and reduced nitrogen discharges to the St. Johns River by more than 75%. Through continued investments in critical infrastructure and innovative treatment practices, our area waterways and wetlands reap the benefits, and so do we.

Do Your Part to Protect Our Environment

All of us have a role to play in safeguarding our environment. An easy way to do this is to put fats, oils and cooking grease in the trash, instead of down the drain. Also watch what you flush to avoid sewer clogs known as fatbergs that can create dangerous and costly overflows. Get the full story at jea.com.

The Water’s Great: Read All About It

The Floridan aquifer provides our community with drinking water, which requires only minimal treatment before it reaches your tap. JEA collects and tests more than 45,000 water samples per year to ensure we deliver the highest quality, safest water possible. JEA’s annual Water Quality Report documents the results of these water quality tests, so you can feel confident turning your tap. Learn about our process and commitment to quality.

Solar’s Hot: Discover Its Potential

Advances in energy generation have made renewable energy such as solar much more available and affordable. JEA has adjusted its fuel composition to reduce its carbon footprint and is working with statewide partners to find new pathways to harness this energy.

Harvest the Sunshine with JEA SolarSmart

JEA residential and small- to medium-size commercial customers can tap into energy from JEA’s local solar farms without the hassle or expense of installing solar panels with JEA SolarSmart. Simply designate the percentage of energy you want to come from solar generation. Visit jea.com to get started.

Tap into JEA Volunteer Power for Your Project

JEA employee volunteers are proud to serve their community, giving thousands of hours each year to build homes, serve meals and help those in need. Visit jea.com to learn how your virtual community project can benefit from JEA volunteer power.

Join JEA Employees & Give to Our Neighbors in Need

JEA employees are proud to work and live in the communities they serve. Many support pledge and collection drives and other special events hosted through United Way of Northeast Florida and Community Health Charities. Learn more about these charitable efforts and how you can get involved at jea.com.

Discover Youth Programs That Educate & Inspire

JEA Ambassadors offer Power Pals, a virtual and classroom-based program that teaches elementary-age students how to be safe around electricity at home. We also provide free science resources for parents, teachers and children of all ages. Our engineers, electricians, biologists, lab technicians, software developers and analysts are eager to educate future STEM leaders. Find free resources through JEA’s education programs.

Update Your Contact Info and Sign up for Outage Alerts

Now’s a great time to make sure JEA has your current contact info, which we’ll use to share important storm updates. Visit JEA.com to update your info today.

While you’re on our website, sign up for free JEA outage alerts with your jea.com account. Along with outage updates, our free voice, text and email alerts can provide you with billing-and-payment updates and help you track the amount of utilties you use.

Learn How JEA Prepares Year-Round for Dangerous Storms

Over the past several years, JEA has invested hundreds of millions of dollars to harden our electric, water and sewer systems to make them more resistant to storm-related disruptions. These critical repairs and improvements help us restore power and return to normal operations more quickly after a major storm.

See How Tree Trimming Improves Power Reliability

Another way JEA prepares year-round for storm impacts is through a regular regimen of tree trimming. This ensures the enduring beauty of our area’s tree canopy while keeping trees clear of important utility corridors.

Make Sure You’re Jax Ready

Just as JEA prepares all year long for the potential of tropical storms, it’s important for you to develop a plan and prepare. One great way to do that is by downloading the JaxReady mobile app and the City of Jacksonville’s annual Preparedness & Response Guide. These resources offer valuable information on gathering supplies, evacuation zones and routes, and much more.

Meet Our Community Outreach Team

After a storm, JEA’s Community Outreach Team makes visits to storm shelters. They can provide information about your account, update you on restoration efforts in your neighborhood and provide other assistance.

Click or Tune in for JEA Storm Updates

Visit JEA social media channels to get up-to-the-minute updates on restoration progress. If you don’t have access to the internet, tune your battery-powered radio to WOKV News 104.5 FM for updates from JEA.

Get This Must-Have for Your Hurricane Supply Kit

Just as you’d stock your emergency supply kit with food, water and other critical items, make sure you’ve got a copy of JEA’s Restoration 1-2-3 Fact Sheet. It will help you understand JEA’s process for restoring power quickly and safely to our community, and when the time is right to report your outage if you lose power.

Discover the Power of Neighbors Helping Neighbors through Mutual Aid

At JEA, we believe in the power of community. That’s why we’ve signed mutual aid agreements with utilities in Florida and Georgia to help work together to restore power after damaging storms.

If a storm is particularly destructive with weeks of repairs ahead, our crews will travel beyond the region to offer a helping hand – provided we don’t need them here, of course.